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Shipping policy
Updated: January 2026
We ship orders within the European Union from our Italy distribution center. Shipping costs are calculated based on destination and total parcel weight at checkout. See the Rates below by country and parcel weight
Zone A
Countries Included: Austria, Italy
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€13.99 |
|
5.01–10 kg |
€17.99 |
|
10.01–15 kg |
€22.99 |
|
15.01–20 kg |
€27.99 |
|
20.01–30 kg |
€36.99 |
|
30.01–50 kg |
€56.99 |
|
50.01–70 kg |
€85.99 |
|
70.01–100 kg |
€94.99 |
Zone B
Countries Included: Belgium
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€14.99 |
|
5.01–10 kg |
€20.99 |
|
10.01–15 kg |
€24.99 |
|
15.01–20 kg |
€26.99 |
|
20.01–30 kg |
€35.99 |
|
30.01–50 kg |
€54.99 |
|
50.01–70 kg |
€82.99 |
|
70.01–100 kg |
€90.99 |
Zone C
Countries Included: Croatia
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€18.99 |
|
5.01–10 kg |
€26.99 |
|
10.01–15 kg |
€34.99 |
|
15.01–20 kg |
€36.99 |
|
20.01–30 kg |
€49.99 |
|
30.01–50 kg |
€79.99 |
|
50.01–70 kg |
€124.99 |
|
70.01–100 kg |
€136.99 |
Zone D
Countries Included: Czechia, Greece, Hungary, Slovakia, Finland, Latvia, Lithuania, Poland
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€12.99 |
|
2.01–5 kg |
€20.99 |
|
5.01–10 kg |
€29.99 |
|
10.01–15 kg |
€37.99 |
|
15.01–20 kg |
€40.99 |
|
20.01–30 kg |
€55.99 |
|
30.01–50 kg |
€85.99 |
|
50.01–70 kg |
€130.99 |
|
70.01–100 kg |
€143.99 |
Zone E
Countries Included: Bulgaria, Romania
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€14.99 |
|
2.01–5 kg |
€26.99 |
|
5.01–10 kg |
€41.99 |
|
10.01–15 kg |
€52.99 |
|
15.01–20 kg |
€55.99 |
|
20.01–30 kg |
€76.99 |
|
30.01–50 kg |
€117.99 |
|
50.01–70 kg |
€178.99 |
|
70.01–100 kg |
€196.99 |
Zone F
Countries Included: France
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€14.99 |
|
5.01–10 kg |
€21.99 |
|
10.01–15 kg |
€26.99 |
|
15.01–20 kg |
€29.99 |
|
20.01–30 kg |
€39.99 |
|
30.01–50 kg |
€60.99 |
|
50.01–70 kg |
€90.99 |
|
70.01–100 kg |
€99.99 |
Zone G
Countries Included: Germany
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€13.99 |
|
5.01–10 kg |
€16.99 |
|
10.01–15 kg |
€19.99 |
|
15.01–20 kg |
€22.99 |
|
20.01–30 kg |
€29.99 |
|
30.01–50 kg |
€45.99 |
|
50.01–70 kg |
€68.99 |
|
70.01–100 kg |
€75.99 |
Zone H
Countries Included: Ireland
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€13.99 |
|
5.01–10 kg |
€25.99 |
|
10.01–15 kg |
€33.99 |
|
15.01–20 kg |
€39.99 |
|
20.01–30 kg |
€52.99 |
|
30.01–50 kg |
€81.99 |
|
50.01–70 kg |
€123.99 |
|
70.01–100 kg |
€135.99 |
Zone I
Countries Included: Netherlands, Luxemberg
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€13.99 |
|
5.01–10 kg |
€19.99 |
|
10.01–15 kg |
€24.99 |
|
15.01–20 kg |
€26.99 |
|
20.01–30 kg |
€35.99 |
|
30.01–50 kg |
€54.99 |
|
50.01–70 kg |
€82.99 |
|
70.01–100 kg |
€91.99 |
Zone J
Countries Included: Portugal
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€18.99 |
|
5.01–10 kg |
€27.99 |
|
10.01–15 kg |
€36.99 |
|
15.01–20 kg |
€40.99 |
|
20.01–30 kg |
€54.99 |
|
30.01–50 kg |
€84.99 |
|
50.01–70 kg |
€129.99 |
|
70.01–100 kg |
€141.99 |
Zone K
Countries Included: Slovenia
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€14.99 |
|
5.01–10 kg |
€24.99 |
|
10.01–15 kg |
€37.99 |
|
15.01–20 kg |
€39.99 |
|
20.01–30 kg |
€51.99 |
|
30.01–50 kg |
€79.99 |
|
50.01–70 kg |
€120.99 |
|
70.01–100 kg |
€132.99 |
Zone L
Countries Included: Spain (no Canary Islands)
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€13.99 |
|
5.01–10 kg |
€16.99 |
|
10.01–15 kg |
€20.99 |
|
15.01–20 kg |
€25.99 |
|
20.01–30 kg |
€36.99 |
|
30.01–50 kg |
€56.99 |
|
50.01–70 kg |
€84.99 |
|
70.01–100 kg |
€93.99 |
Zone M
Countries Included: Denmark, Estonia, Sweden
|
Weight Bracket |
Rate (€) |
|
0.00–2 kg |
€11.99 |
|
2.01–5 kg |
€16.99 |
|
5.01–10 kg |
€28.99 |
|
10.01–15 kg |
€38.99 |
|
15.01–20 kg |
€42.99 |
|
20.01–30 kg |
€55.99 |
|
30.01–50 kg |
€86.99 |
|
50.01–70 kg |
€131.99 |
|
70.01–100 kg |
€144.99 |
Processing & Delivery Times
· Orders are typically processed within 1–2 business days.
· Delivery time depends on destination and carrier availability but generally takes 3–7 business days after dispatch.
Returns & Undeliverable Packages
Shipping fees are non-refundable unless your order arrives damaged or in error.
If a package is undeliverable due to an incorrect address or customer refusal, reshipping costs will be the responsibility of the customer.
Contact Us
For any shipping-related questions, please contact us at CustomerService@ourgeneration.eu.